What happens to my data and portfolios if I cancel my Plus or Investor subscription?
Don’t worry: if you end your Plus or Investor subscription, your data won’t be lost. We understand that circumstances can change, and we want to make it as easy as possible for you to come back.
Here’s exactly what happens:
Your data won’t be deleted: All the data you entered and all the portfolios you created remain securely stored on our servers.
Your portfolios are kept: You don’t have to worry about your portfolios disappearing.
Limited access: After canceling, you can still access your account, but access is limited to a single portfolio, namely the portfolio you created first. You can’t choose which portfolio that is. The other portfolios are locked, but not deleted.
Fewer holdings that aren’t securities: In the free Basic plan, you see up to 5 holdings in your portfolio that aren’t securities, for example cash, cryptocurrencies or real estate. These are the 5 you created first.
What happens if I resume my subscription later?
We’re happy to have you back! As soon as you reactivate your subscription, full access is restored immediately. This means that all your previously locked portfolios are unlocked again, and you can pick up exactly where you left off.
How long is my data kept?
Your data and portfolios stay stored in your account until you actively decide to remove them. They’re only deleted if you manually delete individual portfolios or your entire account. Without explicit action from you, your information stays safely stored in case you want to use it again in the future.