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How can I manage or cancel my subscription?

Written by Niklas Klamm

You can manage a Parqet subscription you took out on the web at any time in your Account settings. To do this, click “Manage subscription” in the “Your Parqet subscription” section. In the same place, you can also see when your subscription renews, switch to a different plan, or cancel at any time without a notice period, effective at the end of the current term. You can also add a new payment method there or download your invoices.

If you took out your subscription through Apple or Google Play, you cancel it directly there. You’ll find the steps further down in this article.

If you have questions about your subscription or run into technical problems, feel free to contact us via our contact form (topic “Account & Subscription”).

Where can I cancel a subscription I took out through Apple?

Canceling on iPhone or iPad

If you took out your Parqet subscription through Apple, you can cancel it in the settings of your iPhone or iPad. On your iPhone or iPad, open Settings and tap your name. Then tap Subscriptions.

iPad Settings with the Apple Account page open, showing the Subscriptions item

You’ll now see a list of all subscriptions you took out through Apple. Find your Parqet subscription in this list and tap it.

Subscriptions list in iPad Settings with Parqet - Portfolio Tracker among the active subscriptions

Then select Cancel Subscription. If your Parqet subscription is still in its free trial, you’ll see the option Cancel Free Trial instead.

Parqet subscription details in iPad Settings with the option to cancel the free trial

Then confirm the cancellation of your Parqet subscription.

Dialog on iPad to confirm the cancellation of the Parqet subscription, with Confirm and Not Now buttons

You should then see that your subscription has been canceled and when it expires.

Parqet subscription details on iPad after canceling, showing the expiry date

Canceling on Mac

If you took out your Parqet subscription through Apple, you can cancel it in your Mac’s System Settings. On your Mac, open System Settings and click your name. Then click Media & Purchases.

Mac System Settings with the Apple Account page open, showing the Media & Purchases item

Next to Subscriptions, click Manage.

Media & Purchases in Mac System Settings with the Manage button next to Subscriptions

You’ll now see a list of all subscriptions you took out through Apple. Find your Parqet subscription in this list and click it.

Subscriptions list on Mac with Parqet - Portfolio Tracker among the active subscriptions

Then select Cancel Subscription. If your Parqet subscription is still in its free trial, you’ll see the option Cancel Free Trial instead.

Parqet subscription details on Mac with the option to cancel the free trial

Then confirm the cancellation of your Parqet subscription.

Dialog on Mac to confirm the cancellation, with Not Now and Confirm buttons

You should then see that your subscription has been canceled and when it expires.

Parqet subscription details on Mac after canceling, showing the expiry date

Where can I cancel a subscription I took out through Google?

Canceling in our mobile app

If you took out your Parqet subscription through Google Play, you can cancel it directly in the Parqet app. Open the Parqet app and tap your profile icon in the top left.

Parqet app home screen with the profile icon highlighted in the top left

Then, in the My Parqet section, tap Manage Subscription.

My Parqet menu with the Manage Subscription item highlighted

This shows your current subscription. Tap Manage Subscription at the bottom.

Your Subscription page with the Manage Subscription button highlighted

You’ll now be redirected to Google Play and see a list of all subscriptions you took out through Google. Find your Parqet subscription (Parqet - Portfolio Tracker) in this list and tap it.

Google Play subscriptions list with the Parqet subscription highlighted

The Pause payments option pauses your subscription. If you want to end your subscription instead, select Cancel subscription.

Manage subscription page in Google Play with the Cancel subscription button highlighted

Then select a reason for canceling and confirm with Cancel subscription. If you only want to pause your subscription for a while, tap Pause instead. Keep subscription stops the process, and your subscription continues unchanged.

Cancel subscription page in Google Play with the Pause and Cancel subscription buttons highlighted

You should then see that your subscription has been canceled and when it expires. Until then, you can keep using all features of your subscription, and you won’t be charged again.

Canceling in our web app

If you took out your Parqet subscription through Google Play, you can also cancel it in the Parqet web app. In the web app, open your Account settings and, in the Your Parqet subscription section, click Manage subscription.

Your Parqet subscription section in the web app account settings with the Manage subscription button highlighted

You’ll now be redirected to Google Play and see a list of all subscriptions you took out through Google. Find your Parqet subscription (Parqet - Portfolio Tracker) in this list and click Manage.

Google Play Payments & subscriptions page with the Manage link next to the Parqet subscription highlighted

The Pause payments option pauses your subscription. If you want to end your subscription instead, select Cancel subscription.

Parqet subscription details in Google Play on the web with the Cancel subscription link highlighted

Google now offers to pause your subscription. To end your subscription, select No thanks. Pause only suspends your subscription for a while.

Google Play dialog offering to pause the subscription, with the No thanks and Pause buttons highlighted

Then select a reason for canceling and click Continue.

Google Play dialog asking for the reason for canceling, with a list of reasons and a Continue button

Finally, confirm the cancellation with Cancel subscription. Keep subscription stops the process, and your subscription continues unchanged.

Google Play dialog to confirm the cancellation, with Keep subscription and Cancel subscription buttons

You should then see that your subscription has been canceled and when it expires. Until then, you can keep using all features of your subscription, and you won’t be charged again.

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